In Ackoff’s
Best His Classic Writings on Management (1999), he shares a way of thinking
that as fascinated me for years. It can be used for problem solving and has
helped me manage database systems for years. It is about looking at things in a
holistic way. This way of thinking, synthesis,
often yields contradictory or conflicting results to traditional analytical
thinking. Systems thinking, as it is known, helps expand your viewpoint
considering the holistic nature of the environment. Ackoff shared the
difference between the two modes of thinking:
Machine Age
Thinking (Analysis)
|
Synthesis (Systems
Thinking)
|
Analysis precedes synthesis
|
Synthesis precedes
analysis
|
Focuses on
structure
|
Focuses on function
|
Reveals how things
work
|
Reveals why things
operate as they do
|
Yields knowledge
|
Yields understanding
|
Enables us to
describe
|
Enables us to
explain
|
Looks into things
|
Looks out of things
|
Iteration of the
parts of the thing to be explained
|
Iteration of the
parts of the thing to be explained, interactions between things in its
environment and with its environment itself concerned with functional
interaction of the parts of system
|
Break down large
complex problems into solvable or manageable parts outputs assembled into a
solution of the whole
|
Some of the best
solution obtained from the parts taken separately is not the best solution of
the whole.
|
The best performance
of the whole can be reduced to the sum of the best performance of its parts
taken separately
|
Asserts this is not
possible
|
Reduces the focus
of the investigator
|
Expands it focus of
the investigator
|
As a result, I
never look only at the immediate problem but consider all of the
interconnecting parts.
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